Heat pumps in Grand Rapids
Heating and cooling from one unit, set up to handle your winters.
A heat pump is an air conditioner that can also run in reverse, pulling heat from the outdoor air and moving it inside. Newer cold-climate models keep heating well below freezing. We install and repair ducted heat pumps and ductless mini-splits, and we'll tell you honestly how one would do in your house.
Around Grand Rapids, the right setup depends on how cold your winters get, how well the house is insulated and what you heat with now. Sometimes that's a heat pump with electric backup strips. Sometimes it's a dual-fuel setup that keeps the gas furnace for the coldest nights. We'll lay out both.

What's included
- Ducted heat pump installs
- Ductless mini-splits for additions and rooms without ducts
- Dual-fuel setups paired with a gas furnace
- Heat pump repair and refrigerant service
- Backup heat sizing and thermostat setup
Call us when
- Your AC is due for replacement anyway
- An addition, garage or bonus room has no ductwork
- Your heat pump blows cool air in heating mode
- The outdoor unit is packed in ice that won't clear
Questions people ask
Don't see yours? Call (616) 555-0117.
Do heat pumps work when it's really cold?
Cold-climate models do. They keep putting out heat at temperatures well below freezing, though they lose some capacity as it drops. That's why we size the backup heat carefully, so the house stays warm on the coldest night of the year.
Is it normal for my heat pump to frost up or steam in winter?
A light coat of frost and an occasional cloud of steam are normal. That's the defrost cycle doing its job. A unit packed in solid ice that doesn't clear is not normal. Don't chip at it. Call us.