- Heating and cooling
- Grand Rapids, MI
- License 7104482
Grand Rapids heat and air, day or night.
Furnaces, air conditioners and heat pumps repaired or replaced. A real person answers at 2 AM, and you get the price before we start.

Furnace quit at 11 on a Sunday night in January. Someone picked up on the second ring and a tech was in my basement by 12:30. Cracked igniter, part was on the truck, heat was back on by 1.
- 20 years
- Serving Grand Rapids since 2006
- 24/7
- Someone answers day or night
- Licensed
- and insured. License 7104482
What we do

Recent job
Furnace and AC replacement
- Grand Rapids, MI
- 2026
- Furnace
- Air conditioner
- Ductwork
The old furnace was oversized and short cycling, and the upstairs never cooled. A load calculation showed the house needed a smaller furnace and a better return path, so we installed a two-stage furnace and matching AC and added a return vent upstairs. The bedrooms now hold within two degrees of the thermostat.
See more of our workSound familiar?
You were told you need a whole new furnace after a five-minute look.
We test before we recommend. If a repair makes sense, that's what we quote.
The tech couldn't explain what was wrong.
You see the failed part and hear the reason in plain words.
The price changed once the work started.
You approve the price before we open a toolbag.
The new AC never cooled the upstairs.
We size equipment with a load calculation and check the ducts before we install anything.
How it works
Call or send a request
Tell us what the furnace or AC is doing. If you're without heat or cooling, call (616) 555-0117 and we'll find you the earliest opening.
A tech comes out and tests it
We don't guess from the driveway. A technician tests the equipment, finds the failed part, and shows you what's wrong.
You get the price first
You see the full price before any repair starts. For new equipment, you get your options side by side in writing.
We fix it and prove it works
We do the work, run the equipment through a full cycle, and clean up before we leave.
4.8
From 318 Google reviews of Kessler Heating & Air.
Furnace quit at 11 on a Sunday night in January. Someone picked up on the second ring and a tech was in my basement by 12:30. Cracked igniter, part was on the truck, heat was back on by 1.
Two other companies told us we needed a whole new AC. Kessler replaced a capacitor and cleaned the coil. That was three summers ago and it's still running.
They measured every room before quoting the new furnace, which nobody else did. The crew covered the floors and walked me through the thermostat before they left.
The bonus room over our garage was never comfortable. They put in a small heat pump just for that room instead of selling us new ductwork. My daughter finally uses it as an office.
Tune-up tech found a cracked drain line and showed me the water it was leaving in the furnace. Fixed it that visit for the price of the part.
Maintenance plans
A yearly plan usually covers a heating tune-up in the fall and a cooling tune-up in the spring, so worn parts get caught before the weather turns. Ask Kessler Heating & Air to walk you through the options and what each visit includes.
Get a quoteWhere we work
Based in Grand Rapids, MI. If your town isn't listed, call and ask. We may still cover it.
Questions people ask
Don't see yours? Call (616) 555-0117.
Do you give a price before you start?
Yes. We find the problem first, then give you the price for the repair. You decide before any work happens.
How soon can someone come out?
Call (616) 555-0117 and we'll give you the earliest opening we have. No heat in a cold snap and no cooling in a heat wave go to the front of the line.
What should I check before I call?
Four things. The thermostat is set to heat or cool and has fresh batteries if it uses them. The filter isn't clogged. The breaker hasn't tripped. The switch near the furnace is on. If all four check out, it's time for a tech.
I smell gas. What do I do?
Leave the house right away. Don't flip light switches or use your phone inside. Once you're outside and away from the building, call your gas utility's emergency line or 911. Call us after the utility says it's safe.
What if my carbon monoxide alarm goes off?
Get everyone outside into fresh air and call 911 or the fire department. Don't go back in until they've cleared the house. After that, have the furnace, water heater and any other gas appliances checked before you use them again.
Tell us what's going on.
Send a few details and we'll get back to you. If it can't wait, call.
(616) 555-0117Open 24/7. Someone always answers.
- Mon to Fri
- 7 AM to 7 PM
- Sat
- 8 AM to 4 PM




